reception services

Front Desk Receptionist Service

Your front desk receptionist is the first representative of your company’s brand image and must therefore reflect its values. Samsic UK has developed a high-quality front desk receptionist service, with representatives delivering an exceptional customer experience and making your visitors feel welcome and valued every time they step onto your property.

By outsourcing your reception services to Samsic UK you’ll ensure the highest quality welcome to everyone, no matter what the situation.

Our reception services team are highly trained to deliver a front desk receptionist experience that promotes your culture and values. Receiving visitors, handling correspondence, scheduling meeting rooms, concierge services, and event reception are just some of the services provided by our proactive and attentive receptionists.

Your business only gets one opportunity to make a fantastic first impression on clients and visitors – ensure that first impression is a good one by implementing our quality front desk receptionist service. Our front desk receptionist team are trained to WorldHost standard, having received all the training necessary to provide the very highest standard of customer service with every interaction.

Our Clients

Our Customer Reviews

The relationship we have with our team and the partnership we have built with JPC by Samsic is pivotal to the success of Here East. Each team member knows what role they play in driving our vision. Cross-departmental collaboration is engrained in what we do and how we approach our duties. The cleaning department has led the way in innovation, strategic thinking and service delivery to ensure we remain ahead of our competitors.
Gavin Du Preez, Estate Director
Here East
What we value most about working with Samsic is the dedicated Account Manager assigned to our contract.  Nothing is too much trouble for her. She takes responsibility and ensures the contract runs smoothly. Any issues are resolved by her personally, and she regularly provides us with information regarding products and services which help us to be more sustainable and environmentally friendly, whilst reducing costs and increasing efficiencies on how the cleaners work.
Major UK housing Association
Bancroft’s have been working with Samsic for the last 15 years and have found them to be unfailingly reliable, responsive to change with a can-do attitude. The relationship goes from strength to strength.
Lionel Green, Bursar of the School
Bancroft's School
We appreciate the hard work that Samsic are doing at our Relx site in Sutton. They are not only keeping the building clean to a high standard but nothing is too much trouble for them. They are keen to help around the building and very positive in their approach to their work.
Mick King
JLL a RELX Service Partner

Have you got any questions?

Contact our expert team on 02476 549000 or leave your details and we will be in touch shortly.

If you have a Job Query please click here

    Other reception services we offer

    Our receptionists provide professional services at their tertiary sites

    Reception: Our reception services provide a positive staff and guest experience. Our front desk receptionist staff support registration and host engagement. In making our clients’ reception areas more memorable we can introduce guest/visitor management systems, works of art and sculptures, fresh flowers, scent and ambience, digital newspapers, magazines as well as bespoke branded items.

    Management of meeting rooms: Your front desk receptionist will assist with reserving meeting rooms, arranging for meeting supplies, flipcharts, bringing in extra equipment or refreshments during meetings, etc. – Ordering and delivering meals, breakfast, etc.

    Mail service management: Your front desk receptionist will receive, sort, and distribute mail, handle postage, letters and parcels, handle disputes and registered mail, etc.

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    reception services
    reception services

    Premium Reception Services

    If you are looking for upgraded reception services, our full concierge service offers dry cleaning and laundry services, clothes alterations, personal shopping, mail and package forwarding, travel planning and source tickets for hospitality events, theatre and concerts.

    You can place your trust in us

    All our reception services are flexible, personalised and tailored to all your needs and expectations.

    Whatever your business needs may be, there’s a Samsic-trained front desk receptionist ready to assist.

    Samsic Services | Cleaning & Security

    Nationwide
    Presence

    Samsic operates across the entirety of England, Wales & Scotland providing our clients with exceptional facility management across a wide range of sectors.

    Therefore, wherever you are in those locations we can support you.

    Find out our locations

    Our Clients’ Case Studies

     

    Get a quote

    If you need more information, have an enquiry you’d like to discuss or want to chat about your service needs, please fill in our short form and one of our experts will be in touch shortly.

      FAQs

      • A front desk receptionist service provides a professional and friendly face for your business, handling tasks such as greeting visitors, answering calls, and managing appointments. This helps your business to create a positive first impression, improve customer service, and free up their staff to focus on core tasks.

      • When you decide to hire a receptionist in-house, your business is responsible for the hiring and training of a new staff member – this can take up a lot of time and effort. By utilising Samsic’s reception services, you can rest assured you’ll have a professional and experienced front desk receptionist, making a great first impression on all clients and visitors with no need for extensive training.

        Every front desk receptionist with Samsic is trained to WorldHost standard, meaning they have all the knowledge and training needed to provide world-class customer service with every interaction.

        Finally, with Samsic’s reception services, you’ll never be caught short without a front desk receptionist due to sickness or other short-notice absences.